5 Easy Steps to getting a Home Care Package. Step 1. Do I need help? • Around my home with cleaning, meal preparation or transport to appointments or shopping? • With personal care including bathing, dressing or grooming? Step 2. My Aged Care Registration. If you answered “Yes” to any of the above, then: Call the Government My Aged Care Team on 1800 200 422 or visit www.myagedcare.gov.au They will register you over the phone and arrange an appointment to be assessed for a Home Care Package. Step 3. Assessment & Allocation. Assessment for a Home Care Package: • The Aged Care Assessment Team (ACAT) will visit your home and assess you for a Home Care Package. • If eligible, you will receive approval of your package (and level) from My Aged Care within 10 days. • It can take between 6 to 12 months to be allocated a package. Step 4. Research Approved Providers While you are waiting for your Home Care Package allocation, contact Approved Providers in your area: • They will provide you with information, their fees and proposed hours of care per week. • They may visit you to discuss your care needs. Step 5. Sign & Start your HCP. Once you receive you Home Care Package Allocation Letter: • You have 56 days to choose your provider and enter into a Home Care Package agreement. • Services will start normally within 14 days. • You can change your Approved Provider at anytime and transfer your funds. • Korean providers 1800 841 777.

5 Easy Steps to getting a Home Care Package

• Around my home with cleaning, meal preparation or transport to appointments or shopping?
• With personal care including bathing, dressing or grooming?

If you answered “Yes” to any of the above, then:
Call the Government My Aged Care Team on 1800 200 422 or visit www.myagedcare.gov.au
They will register you over the phone and arrange an appointment to be assessed for a Home Care Package

Assessment for a Home Care Package:
• The Aged Care Assessment Team (ACAT) will visit your home and assess you for a Home Care Package
• If eligible, you will receive approval of your package (and level) from My Aged Care within 10 days
• It can take between 6 to 12 months to be allocated a package.

While you are waiting for your Home Care Package allocation, contact Approved Providers in your area:
• They will provide you with information, their fees and proposed hours of care per week
• They may visit you to discuss your care needs

Once you receive you Home Care Package Allocation Letter:
• You have 56 days to choose your provider and enter into a Home Care Package agreement
• Services will start normally within 14 days
• You can change your Approved Provider at anytime and transfer your funds
• Korean providers 1800 841 777

What is Home Care Package able to do? Once client obtains approval of my aged care assessment, it is available to begin with HCP(Home Care Packages) funded by Australian Government. Providing services are as below, Social Support. The ability to do all the social activities you love and enjoy, or need to attend. Personal Care. Day to day assistance with showering, toileting, meal preparation or help with medication. Domestic Assistance. Make life easier with help around the house and garden. Nursing Services. Qualified professionals you can trust to provide high quality clinical care. Independent Living. Tailored support to independently live a life of your choosing. Therapy Supports. Qualified Allied Health practitioners to maintain your wellbeing. Showering, personal hygiene and daily life access. Accompanying to hospital as well as private meeting. Wearing and changing clothes. Basic Home maintenance service. Hair dressing service. Clinical nursing. Meal preparation including simple cooking. Support for taking medicine. Interpretation and Translation. Medical equipment service e.g. wheel chair, Medical mattress. Basic Domestic and laundry service. Speech Therapy, Physio Therapist, rehabilitation. Basic Gardening service. Urine and Feces assistance. Social/Culture/Religious activities support. Legal representative service. Shopping service including transport.

What is Home Care Package able to do?


Personal Home Care Service

Day to day assistance with showering,
toileting, meal preparation or
any other personal assistance
to support staying home with dignity.

Domestic Care

Maintain your daily routines at home
with everyday household tasks assistance.

Medication Support

Assistance with medication administration at home.

Therapeutic Support

Qualified Allied Health Practitioners to plan,
assess and deliver tailored therapies such as
Physio therapy, Occupational Therapy and Dietitian.

Assistive Technology and Support

Provide the support that older people
might use to reach their potential at home,
and in the community.

Transport

Transportation service to/from
medical appointments, social events,
shopping centres and for general outings.

Gardening and Maintenance

Support to maintain around the house
with gardening and maintenance service.

Meal Preparation

Assisting to prepare,
cook and serve meals at home.

Care Giver Support

Provide support to the family members,
and relief from carer role
through respite care.

Community Participation Support

Assistance with transportation and companionship
to participate in various community programs
and social activities.

Home Care Services that One Dream Home Care Packages. We support aged care clients, dementia clients and their carers, including early onset dementia, who need support to remain living in their own home. Services can be mixed and matched or blended in a manner that suits you. Some of the ways we can support you include: Respite for Carers. Assisted Daily Living. – Personal Care, Meal preparation and Monitoring. • Showering, dressing and grooming. • Toileting and continence care. • Assistance with meal preparation and diet monitoring. • Assistance with mobility support and exercise. • Accompanying to appointments, shopping and outings. • Respite for family members/carers. • Companionship. • Monitoring of food expiry dates and refrigerated food items. Transport Services. • Social outings. • Medical appointments. • Shopping services. • Luncheons. • Community networks. Light Domestic Assistance. • General housekeeping and domestic assistance. • Cooking and advance meal preparation. • Bed making and bed linen changing. • Laundry and ironing. • Grocery Shopping. in person or assistance with ordering and delivery. • Putting out the rubbish bins and collecting newspaper and mail. • Taking out rubbish after each service. • Bathroom clean – dry wet areas and lightly clean bathroom fixtures. • Toilet cleaning tasks. • Vacuuming, Sweeping, Dusting and Mopping. Dementia Care. Nursing Care. Allied Health. – giving you access to a comprehensive range of support services that compliment your care program.

Home Care Services that One Dream Home Care Packages


Respite for Carers

Assisted Daily Living

Personal Care, Meal preparation and Monitoring

• Showering, dressing and grooming
• Toileting and continence care
• Assistance with meal preparation and diet monitoring
• Assistance with mobility support and exercise
• Accompanying to appointments, shopping and outings
• Respite for family members/carers
• Companionship
• Monitoring of food expiry dates and refrigerated food items

Transport Services

• Social outings
• Medical appointments
• Shopping services
• Luncheons
• Community networks

Light Domestic Assistance

• General housekeeping and domestic assistance
• Cooking and advance meal preparation
• Bed making and bed linen changing
• Laundry and ironing
• Grocery Shopping (in person or assistance with ordering and delivery)
• Putting out the rubbish bins and collecting newspaper and mail
• Taking out rubbish after each service
• Bathroom clean – dry wet areas and lightly clean bathroom fixtures
• Toilet cleaning tasks
• Vacuuming, Sweeping, Dusting and Mopping

Dementia Care

Nursing Care

Allied Health

Giving you access to a comprehensive range of support services that compliment your care program.


Dream Daycare & Social Outing

* Free pick up & drop off
* General Inquiries: 1800 841 777

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