5 Easy Steps to getting a Home Care Package
• Around my home with cleaning, meal preparation or transport to appointments or shopping?
• With personal care including bathing, dressing or grooming?
If you answered “Yes” to any of the above, then:
Call the Government My Aged Care Team on 1800 200 422 or visit www.myagedcare.gov.au
They will register you over the phone and arrange an appointment to be assessed for a Home Care Package
Assessment for a Home Care Package:
• The Aged Care Assessment Team (ACAT) will visit your home and assess you for a Home Care Package
• If eligible, you will receive approval of your package (and level) from My Aged Care within 10 days
• It can take between 6 to 12 months to be allocated a package.
While you are waiting for your Home Care Package allocation, contact Approved Providers in your area:
• They will provide you with information, their fees and proposed hours of care per week
• They may visit you to discuss your care needs
Once you receive you Home Care Package Allocation Letter:
• You have 56 days to choose your provider and enter into a Home Care Package agreement
• Services will start normally within 14 days
• You can change your Approved Provider at anytime and transfer your funds
What is Home Care Package able to do?
Once client obtains approval of my aged care assessment,
it is available to begin with HCP(Home Care Package) funded by Australian Government.
Providing services are as below,
Personal Home Care Service
Day to day assistance with showering,
toileting, meal preparation or
any other personal assistance
to support staying home with dignity.
Domestic Care
Maintain your daily routines at home
with everyday household tasks assistance.
Medication Support
Assistance with medication administration at home.
Therapeutic Support
Qualified Allied Health Practitioners to plan,
assess and deliver tailored therapies such as
Physio therapy, Occupational Therapy and Dietitian.
Assistive Technology and Support
Provide the support that older people
might use to reach their potential at home,
and in the community.
Transport
Transportation service to/from
medical appointments, social events,
shopping centres and for general outings.
Gardening and Maintenance
Support to maintain around the house
with gardening and maintenance service.
Meal Preparation
Assisting to prepare,
cook and serve meals at home.
Care Giver Support
Provide support to the family members,
and relief from carer role
through respite care.
Community Participation Support
Assistance with transportation and companionship
to participate in various community programs
and social activities.
Respite for Carers
Assisted Daily Living
Personal Care, Meal preparation and Monitoring
• Toileting and continence care
• Assistance with meal preparation and diet monitoring
• Assistance with mobility support and exercise
• Accompanying to appointments, shopping and outings
• Respite for family members/carers
• Companionship
• Monitoring of food expiry dates and refrigerated food items
Transport Services
• Medical appointments
• Shopping services
• Luncheons
• Community networks
Light Domestic Assistance
• Cooking and advance meal preparation
• Bed making and bed linen changing
• Laundry and ironing
• Grocery Shopping (in person or assistance with ordering and delivery)
• Putting out the rubbish bins and collecting newspaper and mail
• Taking out rubbish after each service
• Bathroom clean – dry wet areas and lightly clean bathroom fixtures
• Toilet cleaning tasks
• Vacuuming, Sweeping, Dusting and Mopping
Dementia Care
Nursing Care
Allied Health
Giving you access to a comprehensive range of support services that compliment your care program.
Dream Daycare & Social Outing
* Free pick up & drop off
* General Inquiries: 1800 841 777